I wanted to pass along one of my favorite guest comment sheets from one of my favorite British guests. I need to read this anytime the work is starting to feel like work.
"To all the great folk at Kay El Bar, many thanks for all the great food, rides, and margaritas. I had a great time. As always, you were all polite, helpful, and fun which made my stay all the more enjoyable. The rides were great; lots of old and new trails - plus variations on the old ones which makes coming back more fun. The new patio at the dining room has added to the charm of the Ranch. All the best for the future and happy trails."
Not to seem overly biased, I'll also add his negative comment: "Bring back the sticky buns!"
I'm happy to report that the sticky buns have triumphantly returned...once we dealt with a bee situation at our cook-out spot.
I guess it's not just the words that make for positive feedback; it's the perspective as well. We have guests who come all the way from Europe year after year. They've been to Africa. They've been to New York City. And yet, they choose to come back to the Kay El Bar for some more sticky buns. I'm proud to be a part of this place. So it's not just "work" afterall.
Find your best holiday: at a ranch
11 years ago
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